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Leadership: Active Listening (art_000_00612)
This module will:
• Explain what Active Listening is and how you can develop this skill as you become an effective communicator.
• Consider that Active Listening takes practice and is a learned skill developed over time. It is not only hearing what a person says in communication; it is also being engaged in the conversation.
• Show that Active Listening requires you to hear, think, and absorb what is being said. It requires concentration and interpreting the meaning behind what you hear.



Approximate running time: 25 minutes
$50.00
Leadership: Conflict Management Tools (art_000_00477)
This Leadership module is part two of a two-part series on conflict management. This module will:

- Expose barriers to effective conflict resolution

- Teach cooperative approaches to handling conflict

- Explore strategies to minimize the costs of conflict



Approximate running time: 40 minutes
$50.00
Leadership: Diversity & Inclusion (art_000_00611)
This module will:

- Explore the many layers of diversity

- Recognize the impact of conscious and unconscious bias

- Examine the roots and causes of our perceptions and reactions to others

- Study how bias and stereotypes may unintentionally influence our thoughts and decisions

- Identify possible areas of conflict among diverse groups and patterns of diversity conflict in the workplace

- Learn our role in fostering diversity and inclusion



Approximate running time: 60 minutes
$50.00
Leadership: Effective Communication (art_000_00613)
This module will:

- Enhance awareness of the subject of communication

- Assess your style

- Identification of others communication style

- Examine the multiple channels of communication

- Recognize and manage verbal and non-verbal behaviors

- Explore and practice behaviors

- Show how to use assertive rather than aggressive, passive, or passive-aggressive communication



Approximate running time: 60 minutes
$50.00
Leadership: Emotional Intelligence (art_000_00509)
This module will:

- Explain how to use and manage your emotions

- Show methods for positively influencing others’ emotions

- Explore ways to influence others through intrinsic motivators



Approximate running time: 45 minutes
$50.00
Leadership: Introduction to Conflict Management (art_000_00451)
This Leadership module is part one of a two-part series on conflict management. This module will:

- Explore the causes and types of conflict

- Show how to demonstrate the costs of conflict for individuals and organizations

- Examine different conflict styles

- Expose barriers to effective conflict resolution

- Explain how to teach cooperative approaches to handling conflict



Approximate running time: 35 minutes
$50.00
Leadership: Managing Change (art_000_00457)
This module will:

- Teach how to develop strategies and methods for facilitating change

- Explain how to practice applying change leadership strategies to support a successful change effort

- Identify ways to embed continuous improvement, change, and growth in the organization's culture



Approximate running time: 40 minutes
$50.00
Leadership: Managing Generations (art_000_00610)
This module will:

- Explain how to identify generational differences

- Describe how the differences are displayed in the workplace

- Discuss communicating with and managing a multi-generational workforce

- Provide details on managing telecommuting workers

- Explore ways to manage potential conflict



Approximate running time: 45 minutes
$50.00
Leadership: Understanding Change (art_000_00456)
This module will:

- Evaluate the driving forces of change

- Examine psychological and emotional responses to change

- Identify sources of resistance to change

- Identify attributes that help teams cope with change



Approximate running time: 40 minutes
$50.00
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