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Upon purchase an e-mail will be sent to you with a registration key.
Copy the key, click Register at the top of the page, and paste the key into the appropriate field.
Leadership: Active Listening
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$50.00
This module will:
• Explain what Active Listening is and how you can develop this skill as you become an effective communicator.
• Consider that Active Listening takes practice and is a learned skill developed over time. It is not only hearing what a person says in communication; it is also being engaged in the conversation.
• Show that Active Listening requires you to hear, think, and absorb what is being said. It requires concentration and interpreting the meaning behind what you hear.
Approximate running time: 25 minutes
Leadership: Conflict Management Tools
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$50.00
This Leadership module is part two of a two-part series on conflict management. This module will:
- Expose barriers to effective conflict resolution
- Teach cooperative approaches to handling conflict
- Explore strategies to minimize the costs of conflict
Approximate running time: 40 minutes
Leadership: Diversity & Inclusion
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$50.00
This module will:
- Explore the many layers of diversity
- Recognize the impact of conscious and unconscious bias
- Examine the roots and causes of our perceptions and reactions to others
- Study how bias and stereotypes may unintentionally influence our thoughts and decisions
- Identify possible areas of conflict among diverse groups and patterns of diversity conflict in the workplace
- Learn our role in fostering diversity and inclusion
Approximate running time: 60 minutes
Leadership: Effective Communication
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$50.00
This module will:
- Enhance awareness of the subject of communication
- Assess your style
- Identification of others communication style
- Examine the multiple channels of communication
- Recognize and manage verbal and non-verbal behaviors
- Explore and practice behaviors
- Show how to use assertive rather than aggressive, passive, or passive-aggressive communication
Approximate running time: 60 minutes
Leadership: Emotional Intelligence
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$50.00
This module will:
- Explain how to use and manage your emotions
- Show methods for positively influencing others’ emotions
- Explore ways to influence others through intrinsic motivators
Approximate running time: 45 minutes
Leadership: Introduction to Conflict Management
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$50.00
This Leadership module is part one of a two-part series on conflict management. This module will:
- Explore the causes and types of conflict
- Show how to demonstrate the costs of conflict for individuals and organizations
- Examine different conflict styles
- Expose barriers to effective conflict resolution
- Explain how to teach cooperative approaches to handling conflict
Approximate running time: 35 minutes
Leadership: Managing Change
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$50.00
This module will:
- Teach how to develop strategies and methods for facilitating change
- Explain how to practice applying change leadership strategies to support a successful change effort
- Identify ways to embed continuous improvement, change, and growth in the organization's culture
Approximate running time: 40 minutes
Leadership: Managing Generations
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$50.00
This module will:
- Explain how to identify generational differences
- Describe how the differences are displayed in the workplace
- Discuss communicating with and managing a multi-generational workforce
- Provide details on managing telecommuting workers
- Explore ways to manage potential conflict
Approximate running time: 45 minutes
Leadership: Understanding Change
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$50.00
This module will:
- Evaluate the driving forces of change
- Examine psychological and emotional responses to change
- Identify sources of resistance to change
- Identify attributes that help teams cope with change
Approximate running time: 40 minutes
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